Healthena Beta · Getting Started

Welcome, Dr. Scherger

Your accounts are already set up — nothing to create. This guide walks you through signing in, adding your own health data as a patient, seeing it the way you'll see your patients' data as a provider, and finally ordering your TruDiagnostic epigenetics kit. About 20 minutes end to end.

1

Sign in to your personal (patient) account Patient side

  1. Go to healthena.ai/beta and click Get started → I am a patient.
  2. Enter . If it asks for a password you don't remember, choose the verification code option instead.
  3. A 6-digit code arrives at that inbox — enter it on the Check your email screen. You may be asked to set a password for next time.
2

Accept the consent screen Patient side

On first sign-in you'll see "Before you continue." Check the required box (Terms, Privacy Policy, HIPAA Notice). The second checkbox — de-identified research use — is optional and can be changed anytime in Settings → Privacy. Click Continue.

3

Fix your profile details Patient side

Important: your account was created with a placeholder birthdate (Jan 1, 1960). Healthena uses age to interpret labs and wearable data, so please correct it.

Open Settings in the sidebar and click the profile tab (or go directly to healthena.ai/beta/patient/settings#profile). Your details are shown prefilled — correct the date of birth and add your height and weight, then click Save changes. You can come back and update these anytime.

4

Connect your wearable Patient side

Open Wearables in the sidebar and click Connect a Wearable. Pick your device — Oura, Whoop, Garmin, Fitbit, Dexcom, Polar, or Withings — and sign in with that device account when prompted.

Heads up: Apple Watch / Apple Health connects through the Healthena mobile app, not the website — if that's your device, we'll sort it out together.

Once connected, Healthena imports up to a year of history gradually over the next couple of hours. Recent days show up first; trends and averages fill in as the import completes.

5

Upload your lab reports Patient side

Open Labs in the sidebar. At the top, under Upload lab reports, click Choose PDFs. Any lab's PDF works (Quest, LabCorp, hospital reports…), up to 20 MB each, and you can select several at once.

Healthena reads each report automatically — your biomarkers appear with in-range / out-of-range flags, and values from multiple reports build trend lines over time.

6

Upload past TruDiagnostic reports, if you have them Patient side

If you've done TruAge or TruHealth epigenetic testing before, open Epigenetics in the sidebar and use Upload your TruDiagnostic reports (PDF) → Choose PDFs. Past reports give your new kit (step 10) a baseline to trend against.

7

Talk to Healthena Patient side

Click the Healthena chat bubble and ask about your own data in plain language. She sees everything you just uploaded and connected.

  • "Walk me through everything my wearable is tracking."
  • "What stands out in my latest labs?"
  • "How has my sleep been this week?"
8

Now switch hats: sign in as a provider Provider side

  1. Open a different browser window (or a private/incognito window) so both accounts can stay signed in side by side.
  2. Go to healthena.ai/beta → Get started → I am a provider.
  3. Sign in as — the code goes to that inbox. Accept the provider consent screen.
9

See yourself the way you'll see your patients Provider side

Open Patients in the sidebar. Under My Patients, you'll find Joe Scherger — click the row to open the patient profile and browse the labs, wearable data, and reports you just added.

With a patient profile open, the Healthena bubble becomes clinical decision support scoped to that patient — try "What needs attention for this patient?"

When you're ready to bring in real patients, the Enroll Patient button on the same page sends them an email invite — name and email are all it needs.

10

Order your TruDiagnostic kit Patient side

Back in your patient window (), open Epigenetics in the sidebar. The Order an Epigenetics Kit form is right on the page. (If you uploaded past reports in step 6, click Order another kit to reach it.)

  1. Pick your test from the three cards — TruAge Complete (biological age, pace of aging, organ-system aging), TruHealth, or the combined kit. Current pricing is shown on each card.
  2. Demographics — enter your legal name, date of birth, and biological sex. These go to the lab with your sample, so make sure they're exact.
  3. Shipping address — where the saliva collection kit should be mailed (US addresses only). If USPS suggests a corrected version of your address, pick whichever is right.
  4. Click the Order … button at the bottom — it takes you to a secure Stripe checkout page. Pay by card, and you'll land back on the Epigenetics page with a "Kit ordered successfully!" confirmation and a progress tracker.

The kit ships free in 2–3 business days. When it arrives, collect your saliva sample following the instructions in the box, then come back to the Epigenetics page: a Register your sample card sits under your kit's progress tracker. Enter the barcode printed on the kit box and sample tube (it's often already filled in for you) and click Register kit — then mail the sample back in the prepaid return envelope.

Register on collection day: the lab records your collection date when you register, so do both on the same day — collect, register on the Epigenetics page, and drop the envelope in the mail.

Results take about 3 weeks and appear on the same Epigenetics page — biological age, pace of aging, and organ-system scores — and Healthena can walk you through them in plain language.